This customer found his garage door moving erratically one morning, and wanted us to take a closer look at it.
Our team spent some time analyzing the likely problems with Mr. Washington’s garage door, and figured that the problem was with the mechanical parts of the system. To work out what was going on, our team disassembled the unit carefully and inspected the parts for wear and tear. It turned out that the main drive gear assembly was badly worn, and even missing a few teeth. That was why the door moved so strangely, and with a new component in place, the issue was completely resolved.
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* $29 service call - deducted from the service
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